Viasat has a process for returning equipment, which is quite simple but needs to be followed in order to avoid any future issues. Customers cannot just decide to keep the types of equipment provided by Viasat because that might go against company policy.

Customers will be able to return the equipment of the company with ease. UPS, which is a delivery service, will be able to guide them through the returning process. The nearby stores will send the equipment to UPS for processing. This means that all the prior steps, like packaging and boxing, will be done by UPS.

How To Send Viasat Equipments?

As mentioned earlier, sending the Viasat equipment is super easy and delivery partners like UPS will also support every customer in the process. However, things need to be done in a certain order and according to the guidelines of the company. Viasat might provide you with instructions about returning the equipment process. However, mentioned below are the steps about how one can return Viasat types of equipment. If you have received a defective or incorrect Viasat product, please follow these simple steps:

  1. Contact customer service by calling 1-800-872-4642 or by using their online contact form
  2. Explain your situation and request a return authorization number (RA#)
  3. Ship the product back to: Viasat Return Center P.O. Box 9999 Station A Houston TX 77269-9999
  4. Include your RA# when shipping ..

UPS will be delivering a recovery box which should be used for returning the equipment. The box will also contain instructions for you to pack the types of equipment so that UPS can pick up your box on time. UPS will pick up the packaged box, and then it is they who will ship the box to Viasat. Prior to that, customers will probably receive a letter from UPS instructing them to take the equipment to the nearest UPS store. UPS will box, pack and then return the equipment to Viasat. ..

The process for returning equipment to the company has been kept quite simple and super easy. Customers can still contact concerned customer care service to know about the returning process. The official website of Viasat includes all the instructions that a customer needs to know while returning the equipment that belongs to the company.

What Equipment Needs To Be Returned To Viasat?

-Laptops -Tablets -Mobile phones -Television sets -Computer systems -Home security systems

The Viasat modemPower cord is not to be returned. The TRIA (Transmit and Receive Integrated Assembly)Dish and mounting brackets are not to be returned.

Packing carefully is important when moving, and the company’s website provides detailed instructions on how to do so. You can also follow the guidelines mentioned earlier, and you will be able to enjoy your new place without any problems.

How Long Do Customers Have To Return types of equipment?

Customers who do not return the equipment within 30 calendar days will be charged a certain amount of money.

If you decide not to return certain types of equipment, then you will have to pay $150 each. This is a mandatory charge that customers must bear from the company because the equipment belongs to them and they have the right to do so. ..

Conclusion 

It is all about getting the best service from internet providers. Even though a customer decides to get a new connection, the service should be top-notch because when the time they decide to leave, they will be able to refer the company to others as well. Customers will get all the help they need while returning the company’s equipment. UPS which is a delivery service is the company that will be able to guide the customer in the returning of equipment process. UPS’ nearby stores will send the equipment to the company. This means that UPS will do all of the prior steps like packaging and boxing.