Before reaching out to customer service, be sure to check out the following tracking information: ..

Notably, A-to-Z guarantees protection claims should be made within 90 days of the calculated delivery date. Follow this process to make a claim, log into your account, click on your orders, search out the order you want to claim against, and click on File/View claim. Explain in detail why you’re claiming the first box, then select Request refund through A-to-Z guarantee.

Closing Remarks

Customer questions and answers for the product you are researching.

If you’re looking for a seller with low feedback ratings or a negative score in the last few months, click on their name in the sold By section on the right-hand side of the profile page.