Package Delivered To The Wrong Address
If you get a “Delivered” notification from UPS tracking and yet, you are unable to find your package, first, check thoroughly around your property and with neighbours to make sure the package wasn’t collected on your behalf. UPS representatives tend to try to keep the package as securely as people to prevent theft. If there still is no sign of your package, your package may have been delivered to the wrong address. Before contacting customer service, reach out to the sender first to confirm that they provided the correct address and to begin a trace with UPS. The sender will then inform you of the status of the parcel. If your package is confirmed to have been delivered wrongly, you can compile all relevant information about the package and file a claim with UPS. Speak with a customer service representative at the UPS hotline which is open every day from 6 am to 1 am at 1-800-742-5877 and provide as much detail as possible about the situation. They will begin the process of reclaiming the package. ..
If you ordered something online and it didn’t arrive, you can check the delivery status by contacting UPS. If the package was delivered to the wrong address, UPS will try to contact the person who received it and try to get it back. If that doesn’t work, they’ll refund your purchase. ..
If you received a package intended for someone else, do not attempt to open it. Although your first instinct may be to try to deliver the parcel on behalf of the shipping company, try to refrain from doing so as UPS already has a system in place to handle wrong deliveries. Call UPS and press the 0 key a few times to get a representative to speak with. Explain the situation and provide all relevant details like the address on the parcel, delivery information, etc.
UPS will not be able to assist or reclaim the package if the initial delivery order address given by the sender was incorrect.
How To File a Claim For a Refund
If you received an incorrect or damaged package from UPS, you may be eligible for a refund. To qualify for a refund, you must first file a claim with UPS. The claim process is easy to follow and can be found on the official UPS website. Once your claim is processed, you will receive a response confirming that your refund has been approved or denied. ..
If you have a package that you believe is lost or stolen, you can file a claim with UPS. The process of filing a claim is simple and requires information about the package like the tracking number, intended delivery address, estimated declared value, and relevant documents like receipts and order confirmation. Your claim may take between 8-15 business days to be processed. After which, it will either be approved or denied. Approved claims require documentation for payment which may take about 3 to 5 days to process. If your claim is denied by UPS, you can attempt to contact the sender for a refund. ..
The official UPS website has a chat feature that allows customers to track their packages and answer questions. This feature can help customers file a claim if something goes wrong. ..
If your package is delivered wrongly, try to stay calm and provide as much information as possible. This will help ensure your package is reclaimed and gotten to you safely.
I’m not sure, but I’m going to be waiting a while.
The package has been successfully reclaimed and you will receive a notification as soon as that is done.
