Dior Return Policy

If you received an item from Dior and it is not in the condition that you received it, you can return it within 30 days of receiving it. You will need to provide your original receipt and the item must be in the same condition as when you received it. If you have any questions, please contact our customer service at 1-800-Dior (1-800-237-6377).

You must return an order within 30 days after it has been delivered to you. If you do not return the order, we may have to charge you for the return.

If you order a bag that has the MYABCDior badge, you need to return the bag and the badge together. If not, you will be charged for the badge at the actual price instead of the discounted price and this will be deducted from your refund. If you have any questions, you can call the client service center.

If you exchange an item, you may only receive a refund if the item is returned within the normal return policy timeframe. To return the exchanged item, you will need to contact the client service center for a prepaid UPS voucher.

If you do not return the items, we will not be able to process a refund or exchange.

If you ordered a personalized item that was produced according to your request, a product that was altered for you, or any sealed item that has been unsealed, it cannot be returned because of the risk of contamination. ..

If you return the item, you may be refunded or exchanged for a new one, depending on the condition of the item. If it is footwear, make sure to try it on a clean surface or carpet to ensure that the sole is intact.

If you are returning a product, ensure that it is unused and return it to the original packaging together with all accessories that came with it and the documents, which might include instructions, guarantees, delivery slips, and certificates of authenticity. Ensure that you take all precautions to see that the item is protected. ..

How Do You Return An Order To Dior?

  1. Return your order to Dior by mail
  2. Return your order through our online store
  3. Return your order by phone

If you placed an order with UPS and have a return label, you can return the item at a UPS drop-off point. If your order was placed as a guest, you can also return or exchange an item using the delivery and return page. You’d need to enter your email address and order number on the page to access your order history and submit a request. ..

If you have a problem with an item you’ve received, please do not hesitate to call customer service. They will be more than happy to help you resolve the issue. You can also return or exchange the item by calling customer service and informing them that you wish to return an item. You will then arrange an appointment with them on the date, location, and time you will be available for a pick-up by UPS. ..

If you have an issue with your purchase, please contact our customer service at 1-800-848-9001.

Conclusion

Dior has a return policy that is more lenient than most. They offer free delivery for any returned item and give you the right to exchange the items if they aren’t what you want. ..